About Integrated Custom Software
Our mission is to create document management software that fits our name: fully integrated, fully customized software solutions crafted to meet our customers’ needs. When we build a software solution, we want our customers to know it will get the job done with minimal interaction needed.
A Knowledgeable, Experienced Team
Integrated Custom Software began operations in 1985. Since then we’ve been laser-focused on finding the right software solutions to help customers streamline their operations while staying conscious of cost. In the last three decades, we’ve gained valuable knowledge and experience that we use to help our customers grow every day.
Bridging the Gap
When IBM released the AS/400 computer in the early 1990s, we found it a highly reliable computer, but it inherited an output print stream designed for impact, pin-fed printers from its mainframe predecessors. Meanwhile, personal computers were being developed, and these supported a variety of printers, many with graphics capability. A software product that would run on the AS/400 and bridge the gap between the AS/400 print stream and the requirements of the new technology printers was required. And to meet this need, ICS developed FormSprint, which was released in 1992.
Stable & Reliable Software Solutions
FormSprint is the definitive IBM i document management tool that seamlessly integrates with applications for printing, email, fax and archiving. FormSprint allows you to produce PDF and TIFF files, integrate documents with your imaging system, web-publish documents, implement data mining features with CSV output and manage print distribution. Since we released FormSprint in 1992, we’ve grown and developed it with a wide range of features and add-ons to meet individual customer needs.
Personal Customer Service & Tech Support
Our job is to create software that works for you, and you shouldn’t have to make an effort for the software to work. When you have questions, give us a call and you’ll speak to a knowledgeable person, not a chatbot or phone menu. We always listen to our customers’ feedback and make improvements and refinements to our products to better meet your needs.
Meet Betsy Andrews
Product Support Manager, Co-owner
Part of the FormSprint family from the beginning, Betsy is passionate about customer service, responsiveness, and relationships. Her title may be Product Support Manager, but she’s taken on just about every responsibility in the company at one time or another. Outside work, Betsy enjoys photography, painting with pastels, travel, volunteering, and above all, playing with her grandchildren.
Meet Don Tuttle
District Marketing Manager
Don’s history with ICS/FomSprint goes all the way back to his marketing work for us in the co-op as a senior at Northeastern University in 1991; we hired him after his graduation and he hasn’t looked back since. He has worn many hats here, primarily on the sales, marketing and event sides. Don values working for an organization where he can make a real impact and develop personal connections with clients and colleagues. Outside work, Don enjoys spending time with his family as well as cooking, gardening, hiking and (a recent addition) hand-stitching leather wallets.